Register

Before a Sign permit application can be submitted, a company and its users must be registered for iPermits.

Complete the iPermits Acknowledgement form and submit

via email to lisa.moon@houstontx.gov
in person on the 4th floor at the Houston Permitting Center (HPC)

When choosing a user name and PIN:

Do not use symbols such as #, %, @

Do not share the PIN to prevent unauthorized use of iPermits account.

Choose a function for the authorized person(s). Other functions include...

To begin the registration process:

Once the iPermits Acknowledgment form has been processed, instructions will be emailed to the user to complete a user profile.

From the iPermits login page, select the link Click here to register next to First-time user.

Select Yes to the first question: Are you associated with an electrical, plumbing, mechanical, fire alarm, fire line, sign or sprinkler trade contractor?
Then enter the company’s license number and click on the Submit button.

To create a Security Administrator profile:

Select the appropriate company and licensee from the list. The license information will display in the License Information section.
Enter the iPermits PIN submitted with the iPermits Acknowledgment form.
Under Security Level select the option: This is my license. Do not restrict user access.
Enter the User ID submitted with the iPermits Acknowledgment form. Choose a Password between 6-8 characters (no symbols).
Complete the remaining required fields and click on the Submit Add button.

The security administrator is responsible for managing corporate users, the advance pay account, and associating other licensed contractors or companies to the company profile

To register additional users:

Once a security administrator has been created, additional company users may self-register for iPermits under the company’s license number.

From the iPermits login page, select the link Click here to Register and enter the company’s license number.
Select the appropriate company and licensee from the list. The license information will display below.
Check the box for PIN Override.
Under Security Level select the option: The user being added is a staff member. Restrict his/her web portal access rights to my license.
Choose a User ID and Password between 6-8 characters.
Complete the remaining required fields and click on the Submit Add button.
The account is now pending activation by the security administrator(s).

To approve users as an Security Administrator:

The Security Administrator will receive an email whenever a new user account is requested.

From the Security Administrator’s iPermits account, select Corporate User Roster from the iPermits Online Service Menu.

Click on the User-ID with the Pending Activation status.
Change the User Status to Active
Select the Update Profile button to complete activation.

Optionally, you may assign the role of Corporate Security Administrator to the new user by checking the box.

To remove a user, change the user status to Inactive and un-check the box for Allow User Access to the company’s license(s).